Introduction
EBITS Company Limited (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with the use of our Mobile Banking Application (the “System”). By using the System, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information: We collect personal information from users, including but not limited to names, phone numbers, addresses, identification numbers, and email addresses.
- Financial Information: We collect and manage information related to your savings, including transaction history, deposit amounts, collection schedules, and account balances.
- Location Data: With your consent, we may collect and use location data to facilitate and verify collections, ensure accurate service delivery, and enhance user experience.
How We Use Information We Collect
We use the collected information for the following purposes:
- Savings Management: To record and manage daily savings, track transactions, and maintain accurate account balances.
- Communication: To communicate with users regarding their savings, transactions, and any updates or changes to the System.
- Service Delivery: To streamline and facilitate the collection of daily savings from petty traders and other individuals.
- Compliance: To comply with legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
- System Improvement: To enhance and improve the functionality, security, and user experience of the System.
Disclosure and Sharing of Your Information
We may share your information with:
- Service Providers: Third-party service providers who assist us in operating the System, processing transactions, or providing related services, provided that these parties agree to keep this information confidential.
- Legal Authorities: Government authorities or other entities as required by law, regulation, or legal process.
- Financial Institutions: Partner financial institutions for the purpose of processing transactions, savings deposits, and withdrawals.
Retention of Your Information
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encryption, access controls, and regular security assessments to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual restrictions.
- Objection: Object to the processing of your personal information in certain circumstances.
Changes to this Privacy Policy
We reserve the right to update or modify this privacy policy at any time. We will notify you of any material changes by posting the updated privacy policy on our website or through other means of communication. Your continued use of the app after the posting of changes constitutes your acceptance of such changes.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
EBITS Company Limited
Atwereboana Avenue, Adum – Kumasi
Email: info@ebitsghana.com
Phone: +233 204093530
By using EBITS Mobile Banking App, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.
specializes in developing enterprise
software for all kinds of businesses
and individuals.
Useful Links
Privacy Policy
Contact Us
- +233 204 093 530
- info@ebitsgh.com
- operations@ebitsgh.com
- Atwereboana Ave. Adum, Kumasi - Ghana
© 2025 Expert Business IT Solutions. All rights reserved