Privacy Policy for EBITS Company Limited's
Mobile Collection System

Last Updated: 13th August, 2024

Introduction

EBITS Company Limited ("we," "our," or "us") is committed to protecting the privacy and security of the personal information of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with the use of our Mobile Collection System (the "System"). By using the System, you agree to the terms of this Privacy Policy.

Information We Collect

  • Personal Information: We collect personal information from users, including but not limited to names, phone numbers, addresses, identification numbers, and email addresses
  • Financial Information: We collect and manage information related to your savings, including transaction history, deposit amounts, collection schedules, and account balances
  • Location Data: With your consent, we may collect and use location data to facilitate and verify collections, ensure accurate service delivery, and enhance user experience

How We Use Information We Collect

We use the collected information for the following purposes:

  • Savings Management: To record and manage daily savings, track transactions, and maintain accurate account balances
  • Communication: To communicate with users regarding their savings, transactions, and any updates or changes to the System
  • Service Delivery: To streamline and facilitate the collection of daily savings from petty traders and other individuals
  • Compliance: To comply with legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations
  • System Improvement: To enhance and improve the functionality, security, and user experience of the System.

How We Share Information

We may share your information with:

  • Service Providers: Third-party service providers who assist us in operating the System, processing transactions, or providing related services, provided that these parties agree to keep this information confidential.
  • Legal Authorities: Government authorities or other entities as required by law, regulation, or legal process
  • Financial Institutions: Partner financial institutions for the purpose of processing transactions, savings deposits, and withdrawals

Data Rentention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encryption, access controls, and regular security assessments to protect your data from unauthorized access, alteration, disclosure, or destruction

Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual restrictions.
  • Objection: Object to the processing of your personal information in certain circumstances.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EBITS Company Limited
Opposite Presbyterian Guest House,
Adum – Kumasi
Ghana
+233 204093530
info@ebitsgh.com

By using our Mobile Collection System, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.